Terms of service

Last updated 13 November 2026

These terms are between you and ExportEase Media, a proprietorship of Mohd Kalam Ansari, Second Floor, Prop. No. 55, Saidulajab, New Delhi, South Delhi, Delhi 110030, India ("we"). By using ExportEase Engine you accept them. If you use it for a company, you confirm you may accept for that company.

The service

ExportEase Engine is business software for finding markets, managing buyers, messaging on WhatsApp, running ads and sending prices. Features may change as we improve the service, and some aren't open yet.

Your account

Keep your password safe and your details correct. You are responsible for what happens under your account and for what your team does. You must be at least 18.

Advice is only a guide

HS codes, duties, export rules, benefits, country suggestions and AI answers are information to help you decide. They can be wrong or out of date. Please confirm them with your customs broker or adviser before you act. We don't promise buyers, orders, sales or results.

WhatsApp, Meta and other services

When you connect WhatsApp or Meta, you must also follow their terms and policies. You must have your buyers' permission to message them, and stop when they ask. These companies may charge you directly, for example for messages or ads, and may suspend your access. We can't control that. Ad spending happens only after you approve it.

Fair use

Don't use the service for spam, fraud, illegal goods or anything unlawful, to harm others, or to break or copy the service. We may suspend an account that does so, and will tell you why unless the law or safety prevents it.

Your data

Your data stays yours. You allow us to use it to run the service, as our privacy policy explains. You can ask for a copy or for deletion.

Prices and payment

ExportEase Engine is sold as monthly plans, paid in rupees through Razorpay. Each plan includes a number of people, AI credits each month and other limits shown on our pricing. Prices and any taxes are shown before you pay. Plans renew every month until you cancel.

AI features use credits. Plan credits that are not used end with the month; credits you buy separately do not. Money for ads goes from your own ad account straight to Meta, never through us. Meta's WhatsApp message charges are paid from your WhatsApp wallet with us. See our refund policy.

Our responsibility

We work to keep the service running and correct, but we provide it "as is" and can't promise it will never fail. As far as the law allows, we aren't liable for lost orders, lost profits or indirect loss, and our total liability is limited to what you paid us in the 3 months before the claim. Nothing here limits rights that the law doesn't allow us to limit.

Ending

You can stop at any time and ask us to close your account. We may end the service with reasonable notice.

Law

Indian law applies, and the courts of New Delhi have jurisdiction.

Contact

kalam@exporteasemedia.com. If we change these terms, we will update the date above and tell you about important changes.